Humm is the proactive analytics platform for:
Humm is the proactive
analytics platform for:
Customer Success
Post-Sales
Growth Managers
CX Leads
Customer Success
Post-Sales
Growth Managers
CX Leads
Customer Success
Post-Sales
Growth Managers
CX Leads
Customer Success
Post-Sales
Growth Managers
CX Leads
Fight Churn
At-risk ARR pipeline
Product usage decline
Call sentiment analysis
Root cause diagnosis
Expand Revenue
Feature usage vs license
Lookalike modeling
Whitespace mapping
Proactive renewal alerts
Boost Productivity
Business review prep
Portfolio health review
Account deep dive
Scheduled reports
Fight Churn
At-risk ARR pipeline
Product usage decline
Call sentiment analysis
Root cause diagnosis
Expand Revenue
Proactive renewal alerts
Feature usage vs license
Lookalike modeling
Whitespace mapping
Boost Productivity
Business review prep
Scheduled reports
Portfolio health review
Account deep dive
Click Around // Demo Environment
The Problem
The Problem
"Our data is scattered"
"We don't trust our churn score"
"We lack data support"
"We don't
have data support"
How Humm Helps
How Humm Helps
An analyst for everyone
One app unifies
all data sources.
Stay ahead with proactive analytics.
Analyst expertise
without headcount.
The Problem
"Data is scattered"
"We're missing churn signals"
"We don't have data analyst support"
How Humm Helps
Analyst expertise
without headcount.
One app unifies
all data sources.
Stay ahead with proactive analytics.
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
“I ran my first renewal prompt and am blown away at the output detail and quality. This would have taken hours to pull. Multiply that by our 700 accounts and that is big.”

Team Lead
“Humm pulled all the data for my New Client Kickoff in 3 minutes. Usually takes me 30. I spent 4 minutes validating the accuracy. It was spot on."

Director of Product
“Honestly, it would normally take 30+ mins to prep for this customer call, but Humm pulled the data in 30 seconds.”

Customer Success Manager
“I love that Humm recommends actions for my CSMs.”

Customer Experience Lead
“I set up a Command to analyze sentiment from call transcripts and emails. It feels trustworthy and accurate.”

Head of Customer Success
“It’s telling me stuff I wouldn’t have thought to ask.”

Product Manager
"Humm was way faster to set up and way more accurate than Oracle.”

Director of Product
“I’m kind of blown away by Humm’s ability to quickly review and retrieve huge amounts of data and make it digestible."

Customer Success Manager
"The depth of answers is quite impressive and it's given me information I may not have thought about."

Customer Success Manager
"I think this type of system will transform customer success."

VP of Customer Experience
Simple to setup.
Get answers in minutes.
Easy to use.
No coding required.
Simple to setup.
Get answers in minutes.
Easy to use.
No coding required.
Connect the data sources and apps you use every day.
Sign-in to your SaaS, database, or code repository. Just takes a few seconds.
If the data exists, Humm can
analyze it.
If the data exists, Humm can analyze it.
Humm learns your processes, metrics, and playbooks.
We'll auto-generate a knowledge graph and data book, and keep it updated automatically.
Ready to use in minutes.
Create custom Commands to save time on formulaic work
No-code workflows to save time on repetitive, time consuming tasks.
Reduce meeting prep from hours to minutes.
Analyze data. Prep meetings. Get recommendations.
Ask questions in plain language to pull stats and thoughful reports.
You can export charts and tables, and Humm always shows it's work.
Create Commands and schedule Reports to save time.
No-code workflows to save time on repetitive, time-consuming tasks.
Reduce meeting prep from hours to minutes.
Humm learns from you and adapts to your work.
Memories are tribal knowledge about your business that are learned automatically, so Humm keeps getting smarter over time.
Searching memories
Searching memories
The csm_owner field determines account ownership
Internal account ids are called “unique_id”
Link Hubspot to Pendo via the account_id property
fct_daily_kpis is the source of truth
CSAT and resolution time determine support quality
Determine product usage using Mixpanel events
Extract customer sentiment from call history
Check monday.com for customer success plans
Product roadmap lives in Jira
The csm_owner field determines account ownership
Internal account ids are called “unique_id”
Link Hubspot to Pendo via the account_id property
fct_daily_kpis is the source of truth
CSAT and resolution time determine support quality
Determine product usage using Mixpanel events
Extract customer sentiment from call history
Check monday.com for customer success plans
Product roadmap lives in Jira
The csm_owner field determines account ownership
Internal account ids are called “unique_id”
Link Hubspot to Pendo via the account_id property
fct_daily_kpis is the source of truth
CSAT and resolution time determine support quality
Determine product usage using Mixpanel events
Extract customer sentiment from call history
Check monday.com for customer success plans
Product roadmap lives in Jira
The csm_owner field determines account ownership
Internal account ids are called “unique_id”
Link Hubspot to Pendo via the account_id property
fct_daily_kpis is the source of truth
CSAT and resolution time determine support quality
Determine product usage using Mixpanel events
Extract customer sentiment from call history
Check monday.com for customer success plans
Product roadmap lives in Jira
The csm_owner field determines account ownership
Extract customer sentiment from call history
Determine product usage using Mixpanel events
CSAT and resolution time determine support quality
fct_daily_kpis is the source of truth for operational metrics
Link Hubspot to Pendo via the account_id property
Internal account ids are called “unique_id”
Check monday.com for customer success plans
Product roadmap lives in Jira
The csm_owner field determines account ownership
Extract customer sentiment from call history
Determine product usage using Mixpanel events
CSAT and resolution time determine support quality
fct_daily_kpis is the source of truth for operational metrics
Link Hubspot to Pendo via the account_id property
Internal account ids are called “unique_id”
Check monday.com for customer success plans
Product roadmap lives in Jira
The csm_owner field determines account ownership
Extract customer sentiment from call history
Determine product usage using Mixpanel events
CSAT and resolution time determine support quality
fct_daily_kpis is the source of truth for operational metrics
Link Hubspot to Pendo via the account_id property
Internal account ids are called “unique_id”
Check monday.com for customer success plans
Product roadmap lives in Jira
The csm_owner field determines account ownership
Extract customer sentiment from call history
Determine product usage using Mixpanel events
CSAT and resolution time determine support quality
fct_daily_kpis is the source of truth for operational metrics
Link Hubspot to Pendo via the account_id property
Internal account ids are called “unique_id”
Check monday.com for customer success plans
Product roadmap lives in Jira
Your company's
unique data.
Learns your decisions
Learns your decisions
Understands your metric definitions
Understands your metric definitions
Run's your custom reports for you
Run's your custom reports for you
The power of AI.
Run Python + SQL with natural language
Run Python + SQL with natural language
Analyst agent crafts expert reports
Analyst agent crafts expert reports
Visualize the story with charts
Visualize the story with charts
The precision
of workflows.
Tailor templates to your team
Tailor templates to your team
Schedule reports for recurring analysis
Schedule reports for recurring analysis
Cut tedious work with workflows
Cut tedious work with workflows
Start Humming.
Chat with our founding team:
Schedule
Or, add yourself to the mailing
list for product updates:
Here's what people ask:
Will our data be used to train any models?
We don't train any models on your data, nor do we permit our model partners to do so. We only work with model providers that do not use your prompts or threads to train new models.
Does Humm use third party services such as OpenAI or Anthropic?
Do we need to move our data into Humm?
What data sources does Humm connect to?
Will Humm replace our data team?
What does onboarding look like?
Ask something else




